Privacy Policy


This Privacy Notice describes the privacy practices of Japan Steel Works America, Inc. ("Company" or "We" or "Us") and the types of information we may collect from you or that you may provide when you visit the website (our "Website"), as well as our practices for collecting, using, maintaining, protecting and disclosing that information. Entering, accessing or using our Website constitutes acceptance and agreement to the terms contained in this Privacy Notice.

Information We Collect About You and How We Collect It

We may collect certain information that identifies you or is associated you including:

  • Contact information such as names, user names, telephone numbers, addresses, email addresses.
  • Payment information such as your credit/debit card number, checking/ savings account number, or Paypal account.
  • Demographic and personal information such your sex, date of birth, and occupation.
  • Login and internet information such as your internet connection, the equipment you use to access our Website and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you access our Website such usage details, Internet Protocol (IP) addresses, Internet Service Provider (ISP), mobile applications and information collected through cookies, web beacons and other tracking technologies.
  • From third parties such as our business partners.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide when you register to use our Website, make a purchase or return, interact with our Website, request our services, or when you report a problem with our Website.
  • Any other communications or correspondence with the Company.
  • Details of transactions through our Website and of the fulfillment of your orders. You may be required to provide financial or payment information (such as credit card or bank account numbers) before placing an order through our Website.
  • Your search queries on the Website.

Do Not Track Disclosure

We do not track customers' online activities over time and across third party websites, and we do not respond to "Do Not Track" signals from your browser or other sources. Third parties cannot collect any other personally identifiable information from the Website unless you provide it to them directly.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • Provide and deliver products and services and fulfill your orders;
  • Process, record, and track your purchases, payments, returns, and warranties;
  • Communicate with you;
  • Evaluate and respond to your requests, inquiries, and applications;
  • Create and manage your account registrations;
  • For security and loss prevention purposes.
  • Operate, evaluate, and improve our business, products, and services (including developing new products and services; managing our communications; performing market research, and data analytics; determining and managing the effectiveness of our advertising and marketing; analyzing our products, services, and websites; administer our websites; and perform accounting, auditing, billing, reconciliation and collection activities);
  • To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business.
  • Comply with and enforce applicable legal requirements, industry standards, and our policies and terms, such as our Terms of Use; and
  • We may also use personal information with your consent, and as otherwise permitted or required by law.

Disclosure of Your Information

We may disclose the information collected about our users without restriction and/or as set forth in this Privacy Notice including, without limitation, as follows:

  • To our parent, subsidiaries, affiliates, or business partners.
  • To contractors, service providers and other third parties we use to support our business.
  • To a buyer or other successor to all or part of our business.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • To comply with any court order, regulation, law, legal process, or subpoena, or in response to any request by a governmental or regulatory agency.
  • To enforce or apply our terms of use available at and other agreements, including but not limited to purposes of billing and collections.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
  • With your consent.

Your Information Choices Regarding Cookies

If you choose, you may restrict our access to some of your Personal Information by setting your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, you may not be able to take full advantage of all of the Website features.

Accessing and Modifying Your Information

To request access to, correct or delete any Personal Information that you have provided to us, you may contact us as set forth below. However, we may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Japan Steel Works America, Inc.
1251 Avenue of the Americas, Suite 2390
New York, NY 10020
Phone: (212) 490-2630
Fax: (212) 490-2575

Your California Privacy Rights

Pursuant to California Civil Code ยง 1798.83, if you are a California resident and have an established business relationship with us, certain information with respect to the types of personal information the business shares with third parties for those third parties' direct marketing purposes and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To make such a request, please contact us at our contact information provided in the preceding section.

Information Security

We maintain technical, administrative, physical, electronic and procedural safeguards to protect the confidentiality and security of information transmitted to us. To guard this information, the Sites use Secure Sockets Layer (SSL) where we collect personal and sensitive information. SSL encrypts your credit card number, name and address so only we are able to decode the information.

Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential.

Please note that the transmission of electronic information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

From time to time we may change our privacy policies. We will notify you of any material changes to our Privacy and Security Statement by posting an updated copy on our website. Please check our website periodically for updates. If we make material changes regarding users' Personal Information, we will notify you by e-mail to the e-mail address specified in your account or through a notice on the Website home page. You are responsible for ensuring we have an up-to-date active and deliverable e-mail address, and for periodically visiting our Website and this privacy notice to check for any changes.